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Terms & Conditions

$USD Currency 
The Currency on this website is defaulted to $USD for the convenience to our customers. The reason for this is the majority of our clientele are American based, and the fact that the $USD Currency is familiar World Wide. If you want to see the value in another currency ($AUD, EURO, GB Pound) please use the currency convertor at the bottom left of each page.
Using the currency converter.
This will show it in a relatively accurate price of the current exchange rate. This currency converter is automatically updated every 10mins. 
Please use this service as a guide only, as the World Currencies are forever fluctuating and often these currencies differ between each provider.
PayPal
PayPal have slightly different exchange rates than the Currency Converter exchange rates. Their explanation can be found at PayPal Fees.
Direct Debit
Please email contact@globalopals.com for information 
Return Policy:

MONEY BACK -  Within 7 DAYS

We offer a 100% Money Back Guarantee! If you're not 100% satisfied with your purchase, please contact us within 7 Days of receiving your Opal. Once you have contacted us within the 7 days of receiving your Opal, please send the Opal back to the return address. Please make sure the Opal is in its original condition, un-altered and un-damaged. When we have received the Opal back and see it is in its original undamaged, unaltered condition, we will give your money back. (Less Shipping Costs)

EXCHANGE or STORE CREDIT - Within 30 DAYS

We offer an Exchange or Store Credit!

If you are not 100% happy with your purchase within 30 Days. Please contact us first to make the necessary arrangements for return. Once these arrangements are in place, please send your Opal back in its original condition (Un-altered, Un-damaged) and you will receive an Exchange or Store Credit.

*Postage fees and duties will be the responsibility of the buyer for any returned Opal/s.

Money Back: *Please contact us within 7 days of receiving your Opal (or product) to receive this offer. All Opals (or products) have to be in the exact same condition as they were when they were sent (Un-altered) Please Note: All return postage fees will be the responsibility of the buyer.
Return Conversion Rates using Direct Debit
If the transaction was completed using the direct debit option, it will have been processed into our bank account in Australia, therefore processed in $AUD (Australian Dollars) This will be the same value returned in $AUD to your account. We cannot be held responsible for any fluctuations of currencies during the period of the return. If you have any questions, please call us anytime on 13000-OPALS or contact us at contact@globalopals.com
Using Our Jeweler – If you purchase an Opal off us & use our jeweler to make a ring/pendant etc. We (Global Opals) are NOT held responsible for any damage, loss, breakage, import duties etc.  There is NO REFUND once it is out of our hands.

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